Princesang Reyna
Last updated: February 2026
1. Overview
At Princesang Reyna, we are committed to providing clear and reliable delivery information for all services, reports, digital products, and project-based work purchased through our website: https://princesangreyna.com.
This page outlines expected delivery times, formats, and procedures to ensure transparency and a smooth experience.
2. Delivery of Services
Digital Services
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Reports, audits, or digital consultancy materials are generally delivered via email or secure download link.
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Standard delivery time: 3–7 business days after payment confirmation or final requirements submission.
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Expedited delivery can be arranged on request, subject to availability and agreement.
Project-Based Services
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Delivery timelines are agreed individually during project scoping.
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Milestones, drafts, and final deliverables will be shared according to the agreed schedule.
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Any delays will be communicated promptly to the client.
Workshops, Training, or Sessions
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Confirmation of session dates and times is provided via email.
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Materials or resources associated with the session will be shared prior to or immediately after the session, depending on the format.
3. Delivery Locations
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Our services are primarily digital or consultancy-based and can be delivered Australia-wide and internationally, unless otherwise specified.
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For in-person sessions, delivery is subject to local travel arrangements and fees as agreed during booking.
4. Delivery Formats
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Digital reports and files: PDF, DOCX, XLSX, or other agreed formats
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Presentations: PDF, PPTX, or online collaboration tools (e.g., Google Slides)
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Consulting deliverables: Email, online meeting platforms, or shared project management tools
We ensure all materials are delivered securely and maintain professional confidentiality.
5. Delays and Exceptions
While we strive to meet all delivery timelines:
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Delays may occur due to unforeseen circumstances (technical issues, client delays, public holidays, or force majeure).
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Clients will be notified promptly of any changes to expected delivery times.
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We are not liable for delays caused by incorrect contact information or technical delivery failures outside our control.
6. Confirmation and Tracking
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Clients will receive confirmation of delivery via email.
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Where applicable, tracking links or access instructions will be provided for digital files or platforms.
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If a delivery is not received, clients should contact us immediately using the details below.
7. Contact Information
For delivery-related inquiries:
Princesang Reyna
Website: https://princesangreyna.com
Email / Contact Form: via website contact page
We aim to respond to delivery queries within 24–48 business hours.
Plain-Language Summary
We deliver services digitally or in-person with clear timelines, agreed formats, and secure delivery methods. Any delays or issues will be communicated promptly. For questions, contact us via https://princesangreyna.com.
